Master Customer Experience & Loyalty
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Pobuca has been our loyal and dependable ally in CX and loyalty projects for a long time. They have a deep understanding of the retail industry and they simplify the work of the IT department.

The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.

We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!

It is a great pleasure for us to engage ourselves in an innovative collaboration for the Greek landscape, with a company as reliable and pioneering in its field of expertise as Pobuca. The integration of the platform into our systems has been truly exemplary, enabling us in a very short time to extract valuable Voice of Customer (VoC) insights and leverage them to improve our Customer Experience, as well as assess them based on the industry’s best practices. With Pobuca's help, we now have in our hands an invaluable tool that brings our customers even closer to us.

Pobuca Experience Cloud has proven to be a genuinely helpful tool for us, transforming the way we handle Customer Services operations and marketing reminders for upcoming vehicle checks. After integrating the platform, the processes were streamlined and KTEOHellas customers now can rest assured that they will receive the best possible experience when booking and checking their vehicles.

We are now able to provide our Loyalty members, with a Loyalty program that satisfies their needs and leads to better customer engagement and retention metrics. Pobuca's Loyalty and customer engagement solutions have given us a significant competitive edge in the retail industry.

They have shared their expertise and insights in CX for manufacturing brands and enabled us to enhance our final Customer Experience, taking into account the requirements of our channel partners. Pobuca Experience Cloud has been especially successful in increasing our customer Loyalty and satisfaction.

Hellas Gold (Eldorado Gold) has been using Pobuca Employee Experience solutions for some time now and we are extremely satisfied with the level of insight and analysis it provides. We are now able to automate document flows and identify key trends and patterns in our data, which has helped us make more informed decisions that positively impact our business.

Pobuca Experience Cloud's ability to provide real-time data access and insightful metrics has allowed us to identify areas for improvement and make informed decisions that have positively impacted our operations.

With Pobuca Experience Cloud we accessed a CRM & customer segmentation platform that unified all our customer data into a single system offering a seamless Customer Service. Because of this, now, we can engage our customers in a more personalized manner, improving their experience and satisfaction.

We are thrilled to partner with Pobuca and offer Pobuca Experience Cloud to our customers in Latin America. It helps them take better decisions regarding their CX & Loyalty, while increasing their productivity!