Pobuca Experience Cloud
pricing
Pay for what you need & when you need it!
Free
For small teams (always free) just start
measuring CX.
The quickest & easiest way
to measure CX &
Loyalty with Pobuca.
Free
forever
Free features includes:
MEASURE
- Analyze public interactions with your customers using AI technology (social media, public reviews)
- Measure CX metrics
- Compare your CX metrics with industry benchmarks
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DESIGN
- One consulting session with a CX expert
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- One consulting session with a CX expert
Pro
For growing teams focused on upgrading
their CX.
Get advanced CX Metrics and
Voice of Customer to shape your
strategic decisions.
Starting from € 900
/month
All Free features, plus:
MEASURE
- Analyze private communications with your customers using AI (emails, chats, social media posts, recorded calls, reviews)
- Compare where you stand vs your competitors
- Get Marketing & Customer Service Metrics
- CX KPIs
- Voice of Customer (VoC) reports
- Survey customers
- Export to Excel or access via API
DESIGN
- CX alerts and recommendations
- 1h/mo consulting session with a CX expert
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Enterprise
For the most demanding enterprises determined to take CX to the next level.
Measure, design, and improve CX & Loyalty in an endless
loop with Pobuca.
Custom
to your needs
All Pro features, plus:
MEASURE
- Customer profiling via personalized Insights
- Purchasing & Marketing insights
- Speech analytics
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DESIGN
- CX & Loyalty consulting
- CRM consulting
- Customer Success Services
IMPROVE
- 360° customer view, know your customer in every touchpoint
- Customer engagement with personalized campaigns and journey mappings
- Loyalty programs and rewards
- Omnichannel Customer Service with human and virtual agents
- Productivity and Employee Experience
