Consumer goods

INDUSTRIES

How we can help

Helping you analyze your data through AI algorithms throughout your customer’s journey across channels and synch your people and operations, on a CRM platform that will define your digital transformation.

Challenges

Customer
experience

Improve customer experience and retain customer loyalty through multiple touchpoints.

Going
digital

Make digital the frontline of your business with extensive information and the right customer

Buyer
awareness

Build buyer awareness and establish your brand’s digital footprint across channels.

Seamless B2B
experience

Work together with your partners to build seamless customer experiences.

Employee
voice

Listen to your salespeople to minimize risk, improve experience and your internal working processes.

Data
b

Ensure your big data and ensure that all data processes and security operations are GDPR-compliant.

Features

Leads
b

Monitor and manage your sales leads no matter where they come from, either physical or by phone, online or through a third-party.

Customer
journey

Offer engaging customer experiences across the customers’ journey with personalised messages and promotions on all devices.

Campaigns
b

Our tailor-made, omni-channel campaign management solutions can help you build unique long-term relationships using a 1:1 marketing approach and send automated service reminders via an AI tool.

Orders
b

Drive your orders procedure and the customer experience one step ahead. Receive chat and voice orders from your customers through an AI bot.

Touchpoints
b

Leverage AI technology to upgrade your services and offer better and innovative customer experience via digital touchpoints: web, mobile, AI bot.

Loyalty
program

Register your members in your loyalty microsite to access customer profile, points & rewards, automotive news, chatbots, follow-ups, promotions, and microsites.

Customer success
services

Get access to exclusive product features, tools, and resources to define your success goals and align people, processes and systems to achieve greater results.

Customer
info

Know and grow your audiences getting all these AI-powered insights.

Marketing
b

Increase awareness, create seamless visitor experiences and automate customer journeys.

Collaboration
b

Create, communicate, collaborate, and get great work done with your colleagues and partners just in one place.

Insights
b

Get BI insights on sales potential and buyers’ behavioral characteristics, take better business decisions and drive your business growth.

Integrations
b

Manage diversified information, coordinate systems and align stakeholders involved throughout your with transit systems.

Benefits

Referrals
b

Satisfied customers are more likely to recommend your products to their network, increasing your brand awareness.

Returning
customers

As loyalty programs reward customers for their loyalty, they are more likely to continue using your products.

Improved ROI
b

When implemented properly, customer loyalty programs can provide a good return on investment for the organisation.

Customer
engagement

Loyalty programs increase customers’ level of interaction with your brand, helping them to feel more engaged and connected.

Merchandising
b

Benefit from the AI and machine-learning techniques to further optimise your price setting, display designs and your marketing strategies.

Testimonials

What our clients say.

notos-logo
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems is in good hands - they understand the special needs of a retailer.
Argyris Patousias
Group IT Director
Schneider-logo
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Spyros Papadopoulos
Channel Marketing Manager of Schneider Electric
kafkas-logo
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
George Kanios
IT Director
BSB-logo
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
Kostas Kalathas
E-Business Manager
gant-logo
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Korina Papadopoulou
Retail Operations Director
levante-ferries-logo
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them
Stratis Apergis
CEO
elviomex-logo
As a team consisting of many people of different ages, education levels, and mentality, it was a challenge to install a system that everybody would enjoy using daily. Therefore, having a tool easy to use motivated our employees and made Microsoft Teams necessary for their business. Moreover, following Pobuca consulting, we are improving this tool day by day to get the maximum of it.
Leonidas Avgerakis
CEO
veror-logo
Since the first approach with Pobuca, we felt we were in the right hands. Besides their deep technical expertise and commercial marketing approach, they focus highly on results, always applying a practical approach to bring optimal solutions.
Marketing Director Balkans
CEO