Postal services – The 10 most common CX fails and how to fix them
November 27, 2023
CX is a key factor that influences the success of postal services in today’s competitive market. Postal services need to
Blog
Customer Loyalty programs: which one is perfect fit for your business
November 20, 2023
But which type of Loyalty program is more effective? And how does customer experience play a role in influencing customer
Cyber Monday 2023: how to master the AI-shopping revolution
November 2, 2023
Retailers need to be ready to offer their customers the best online shopping experience possible, and one of the key
Black Friday mystery solved: how to boost sales with data cleansing.
October 24, 2023
Data cleansing is especially important for retailers during Black Friday, as they have to handle massive amounts of data from…
5 ways that speech analytics revolutionize call centers
October 18, 2023
Understanding the current situation of call centers and identifying areas for improvement is essential for recognizing the….
Celebrating CX Day: 10+1 innovative ideas for Customer Experience enthusiasts
September 29, 2023
Celebrate CX Day and make it a memorable event that not only engages your team but also leaves a lasting
