CX & Non-profit
Increase your NGOs outreach and sustain your funding
Increasing the social impact and the organizational structure that will empower non-profit organizations to offer a 360° experience, increase their social footprint and employee satisfaction, optimize operational costs, and enhance their reputation.
Mastering the Non-profit challenges with Pobuca Experience Cloud
Increase donor retention
Turn one-time donors into repeat donors. Track donors and optimize their volunteering and fundraising efforts. Build better relations with people through multiple touchpoints.
Bridge the perception gap between organizations and the society
Add critical touchpoints, from recruitment through onboarding, so it’s easier for volunteers and employees to do their jobs right.
Pobuca Experience Cloud features
Reward donors according to their involvement. Also, reward volunteers to further engage them with the cause & the mission
Capture feedback from key channels – website, in-app, text, surveys, etc – to understand donors’ pre-donation motivations and post-donation expectations and identify improvement areas.
Access results of advanced customer analytics. Predict behaviors, run targeted campaigns with personalized content, and increase the company’s revenue.
Increase engagement & attract new donors through an omnichannel fully personalized experience.
Pobuca Experience Cloud benefits
Satisfied customers are more likely to recommend your products to their network, increasing your brand awareness.
As loyalty programs reward donors for their loyalty, they are more likely to sustain their funding.
When implemented properly, loyalty programs can provide a good return on investment for the organisation.
Loyalty programs increase donors’ level of interaction with the non-profit organisation, helping them to feel more engaged and connected.
What our clients say.