IMPROVE YOUR CX
Leverage Employee Experience to drive CX outcomes
Everything that your people learn, do, see, and feel contributes to their Employee Experience.
Great Employee Experience is critical for delivering great customer experience, which leads to business success. Happy employees deliver great products, providing exceptional service that drives a brand’s reputation.
You cannot have an employee experience strategy without Employee Experience technologies. In fact, setting up the technology should be a priority: you need to make your people more productive and enhance their collaboration capabilities, whether it’s in the office, on job sites, or remotely.
Mastering the key challenges with
Pobuca Experience Cloud
These are the key challenges to make your workforce more agile, social and global than ever.
Diversity
b
People have different backgrounds in technology and different expectations about communication and collaboration tools.
Drive change
b
People are always reluctant to change their workflows; it is normal, human behavior that takes dedication and time to overcome.
Adoption
b
It isn’t only to install, deploy, and activate tools and bots, but to help people adopt them, leverage, and make the most out of the solution.
Set the right
goals
The organization should set clear financial and operational targets to find the best available solutions for a successful transformation.
Pobuca Experience Cloud benefits
Automation
Save time and effort by automating tedious and repetitive tasks like campaigning.
Understand customers
Access 360o profile for every customer to offer personalized experiences and meet their needs.
Proactiveness
Receive insights that will predict future customer behaviors and help take the best possible actions.
Finding the right mix
Finding the right combination between the more suitable collaboration tools and the ways to shape people’s perception to adopt it.
Technology
Our dedicated tech specialists work with your IT & technical decision-makers for the one-time, single workload solution deployment of the right tools.
People
Our team of customer success managers works with C-Level and business decision-makers to address the cultural changes driven by technology.
Pobuca Experience Cloud's winning strategy
This is our 3-step approach to change the way you do business.
Identify
Identify and prioritize scenarios, check available resources, and set the right business goals as you plan for the rollout of the right collaboration tools for your processes.
Onboard
Work with key stakeholders to build and launch your adoption plan; test your strategy and approach with early adopters and use feedback to adjust before scaling to business.
Drive value
Check usage and satisfaction by monitoring end-user adoption, measuring and reporting usage, and encouraging ongoing engagement to drive business success.
Our powerful apps for better
Employee Experience
SharePoint
Keeping content at the center of teamwork and making everything easily shareable and accessible.
Office Apps
Saving time by enabling co-authoring in familiar apps like Word, Excel, and PowerPoint.
Outlook
Communicating, sharing calendars, files, and tasks easily with your colleagues.
Microsoft Teams
Making the right teamwork hub for all to connect and collaborate seamlessly.
Power platform
Building solutions, automating processes, and creating virtual agents.
Pobuca Connect
Managing & sharing contacts across devices with co-workers & partners.
Pobuca Experience Cloud's path to success
This is how you can drive success into your workplace.
Vision
Define a clear vision of how you want to use your collaboration tools.
Support
Get all the right support from senior leadership to encourage their use.
Training
Make sure to provide the right training, depending on the tool of use.
Awareness
Let everyone know across the sum of your communications channels.
Contact management pricing plans
Free
O€
Forever
- Shared contact lists
- Access from any platform
- Link contacts with organizations
- Capture email signatures
- Reminders
- Import contacts from any source
*
*
PRO
Starting from 2€
user/month (billed annually)
- All FREE features
- Invite external users
- Team-Based Access
- Export contacts
- Tags
- Custom fields
- Merge duplicated contacts
- Self Service Support *
* For Premium Support + €2/user/month
ENTERPRISE
Starting from 8€
user/month (billed annually)
- All Pro features
- Access roles & permissions
- Connect with 3rd party apps
- Microsoft AD integration
- Integrate with Zapier
- Custom features
- White labeling
- Premium Support
*