AI in Marketing: unlocking new possibilities for CX

On June 27^th, the CX NINJAS organized the 1st Digital Meetup to offer practical insights backed by real-life examples, revealing how AI is reshaping the marketing landscape and empowering organizations to enhance their Customer Experience strategies.

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Attendees connected with industry experts, thought leaders, and fellow CX enthusiasts, engaging in meaningful conversations and expanding their professional network.

The audience explored:

• the AI potential to transform Customer Experience strategies and the ways to drive business growth.
• The challenges and concerns associated with AI implementation, and how to ensure responsible and effective utilization.