Holidays are coming and a great CX is the perfect gift for your customer
December 23, 2021
Having Black Friday and Cyber Monday only just left us, winter holidays are right around the corner
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Yes, even the perfect Black Friday can backfire; check out why
November 24, 2021
Black Friday is right around the corner, and you are trying to decide how to squeeze the most out of
Loyalty marketplace- the next big thing
November 16, 2021
A long-lasting tradition is about to change. It’s certainly no secret that loyalty programs are one of the best ways
The best tips for great Customer Service in 2021
September 23, 2021
Yes, you might have a truly great product or a service that brings real value to your customers’ lives.
The Customer Experience in the retail world
September 16, 2021
It is a fact that the backbone of retail has always been physical sales, having customer experience being correlated with
How to measure Customer Experience
September 6, 2021
Customer experience is the overall feel you leave with your customers after their interaction with you, a projection of their