CX SOLUTIONS - MARKETERS

Automate boring marketing tasks, leaving creativity to you

Marketer working in the office ,happy with his offered customer experience

Boost your marketing activities and use AI to turn dark data into valuable CX insights.

Leverage AI-powered voice & text analytics that turn your dark data across multiple digital touchpoints into CX insights such as CX & Loyalty metrics, Voice of Customer insights, customer 360Ο, and future buying behavior predictions. All are stored & easily accessible in one centralized system.

Marketer working in the office ,happy with his offered customer experience

Pobuca Experience Cloud solutions
for marketers

Voice of
Customer

Generate AI
insights!

  • Understand what customers say in natural language (voice or text).
  • Get quality real-time feedback & generate insights.
  • Listening at scale with AI, turn dark data into a competitive advantage.

360°
customer
view

Get to know
your
customers!

  • Use behavioral analysis to segment your customers.
  • Leverage powerful AI insights to predict and satisfy customer needs.
  • Reduce churn rate, with the right intelligence to make you insightful.

Campaign
management

No longer
needs to be a
developer!

  • Create omnichannel campaigns on your own with our user-friendly tools.
  • Send targeted, personalized campaigns, based on real customer data.
  • Easily monitor real-time campaign progress and insights.

Loyalty

Loyal
customers can
drive your
business to
growth!

  • Enhance your loyalty scheme to increase customer engagement & advocacy.
  • Reward not only for transactions but for every action that shows engagement.
  • Create a loyalty marketplace and leverage point redemption via a variety of partners.

Marketing
team

Unleash
creativity!

  • Facilitating internal communication just with one tool.
  • Save time, by facilitating and automating tasks.
  • Align your team with sales and other departments.

Top-notch Pobuca Experience Cloud
features to upgrade CX

Email / Viber / SMS campaigns

Customer
journeys

Loyalty
program

Workflows &
automation

AI
insights