CX SOLUTIONS - NON-PROFIT
Increase your NGOs
outreach and sustain
your funding
Increasing the social impact and the organizational structure that will empower non-profit organizations to offer a 360° experience, increase their social footprint and employee satisfaction, optimize operational costs, and enhance their reputation.
Mastering the Non-profit challenges
with
Pobuca Experience Cloud
Increase donor retention &
improve fundraising
Turn one-time donors into repeat donors. Track donors and optimize their volunteering and fundraising efforts. Build better relations with people through multiple touchpoints.
Boost the
community’s outreach
Bridge the perception gap between organizations and the society
Offer multiple
touchpoints
Add critical touchpoints, from recruitment through onboarding, so it’s easier for volunteers and employees to do their jobs right.
Pobuca Experience Cloud features
Loyalty
b
Reward donors according to their involvement. Also, reward volunteers to further engage them with the cause & the mission
CX Measure
Capture feedback from key channels – website, in-app, text, surveys, etc – to understand donors’ pre-donation motivations and post-donation expectations and identify improvement areas.
Insights
Access results of advanced customer analytics. Predict behaviors, run targeted campaigns with personalized content, and increase the company’s revenue.
Donors’ engagement
Increase engagement & attract new donors through an omnichannel fully personalized experience.
Pobuca Experience Cloud benefits
Referrals
b
Satisfied customers are more likely to recommend your products to their network, increasing your brand awareness.
Returning
donors
As loyalty programs reward donors for their loyalty, they are more likely to sustain their funding.
Improved
ROI
When implemented properly, loyalty programs can provide a good return on investment for the organisation.
Donor
engagement
Loyalty programs increase donors’ level of interaction with the non-profit organisation, helping them to feel more engaged and connected.
Testimonials
What our clients say.
