AI’s transformative impact on the insurance industry
April 10, 2024
The insurance industry, steeped in legacy systems and time-consuming processes, is experiencing a seismic shift under the disruptive…
AI
The AI economy: Why the metaverse is key to fairness
March 21, 2024
In February 2024, a quiet revolution began. Anthropic’s AI, Claude 3, shattered expectations by outscoring the average human on a…
Will AI
take my job?
March 11, 2024
First, let’s reframe the question: Is the real fear joblessness, or is it the inability to survive financially? With widespread…
We became smarter by talking to ourselves…
February 27, 2024
In 2022, ChatGPT and other large language models (LLMs) made significant strides, demonstrating a surprising connection between language…
Breaking the silence: How AI is transforming inclusion in the workplace
February 9, 2024
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
The economic impact of CX & Loyalty investments
December 4, 2023
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…